Email

Welcome

What’s a Welcome Email Worth?

New guest author Drew Hudson — a colleague of longtime contributor Laura Packard at PowerThru Consulting — whips out some math to help figure out the real value of an email welcome series. This article first appeared on the PowerThru...

The Scariest Act in Online Communications

If you’ve ever worked as an online communicator, you’ve probably felt the fear — the knowledge once I push this button, there is absolutely no turning back. I’m talking about sending mass email of course, which is the single...